![]() Our customer service team is available to assist you Monday through Friday, 9am to 5pm EST. If you have any questions or concerns about your order, please don't hesitate to reach out to us. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Unclaimed returns get donated to charity after 4 weeks. Cases, where you would like to exchange or return a product without any defect, would be held at your expense by placing a new order. If something arrives damaged, send a photo of the damaged goods to then we’ll gladly send a replacement at no cost to you.Īny returns or problems that occur because of an error on our part will be handled at our expense. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you are not 100% satisfied with your purchase, You can return a product for up to 30 days from the date you purchased it. If you think you qualify for a refund please don’t hesitate to contact us by online chat or Email us at Physical Products At the moment you make a purchase, you agree to direct delivery, thereby losing the right to cancel. The legal right of withdrawal is not justified. (Microsoft, Adobe, Uplay, Steam, Origin, etc…) If the test reveals that the product key has already been activated, after the purchase, has the right to refuse a refund, since the purchased service has been provided as agreed.ĭue to the nature of Digital Products, refunds will not be issued due to dissatisfaction with the purchased game, or the inability of your computer to run said product normally, all crashes and bugs are sent to the provider and maker of the said product. The keys MUST be used within 30 days of the purchase, or the warranty is voided.ĭ reserves the right to check the product key for Activation details within seven calendar days. If the key appears invalid, you will be provided with the replacement key or downloadable software. your satisfaction is very important to us.ĭue to the nature of digital products, we don’t offer refunds, but we will make sure to help you by navigating you until you activate your software successfully. Regarding Digital Products Refund & Return Policy
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